Guides for Clients

Clear information for adults making enquiries, planning arrangements and protecting privacy.

The guide library

Clients resources

For Clients

A practical checklist for assessing transparency, communication, profile accuracy, privacy and payment practices.

For Clients

Understand the practical differences between contacting an independent provider and using an agency listing or coordination service.

For Clients

A simple guide to sending a useful first message while respecting privacy, availability and personal boundaries.

For Clients

How to approach enquiries, confirm arrangements and communicate changes courteously and responsibly.

For Clients

Understand the practical meaning of location options and the questions to clarify before making plans.

For Clients

Questions to ask about deposits and refunds, plus practical ways to identify suspicious payment requests.

For Clients

Warning signs that a profile or message may be misleading, copied or falsely claiming to represent a provider or agency.

For Clients

Practical guidance on protecting your own information and respecting the privacy of providers and other adults.

For Clients

How to handle changes fairly, understand cancellation terms and keep communication clear.

For Clients

A clear explanation of ongoing consent, respectful communication and the importance of accepting personal boundaries.